Internal knowledge system for a financial services firm.
400+ employees were searching across SharePoint, Confluence and three legacy systems for compliance answers. Average time to find the right document was 35 minutes. We deployed a RAG-powered assistant with permissioned access controls.
Six months in: average query response under 8 seconds, 89% of questions resolved without opening a separate system, and the compliance team stopped fielding the same 50 questions every week.